Welcome to the Customer Experience Certificate Program at Cal State  East Bay Continuing Education
​Offered in partnership with the Zschool

​The Customer Experience Certificate Program at Cal State East Bay is like no other. Roll up your sleeves and learn practical skills you can apply immediately. Develop deep insights and understanding about the experiences your customers are having with your brand and your organization. Learn how to integrate best practices and innovative methodology throughout your organization. Immerse yourself in a program designed by professionals, for professionals. Classes are fast-paced, interactive and provide practical tools you can take back to your workplace and immediately make an impact.
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Customer Experience  Programs

 4-Day In-Classroom Program ( $4,995)
Program Dates TBD

• Breakfast & Lunch
  
• Networking Events
• CX Portfolio & all course materials​

Online Program  ($4995)
Rolling Admission    Self-Paced Learning
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• Interactive Projects
• CX Portfolio and all course materials
• 8 modules
• Available on iPad Air (device included with registration)* and can also be accessed on device of your choice. 

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Register now!

*64 GB, Wi-Fi iPad Air devices are only provided to students who pay full price and are not eligible for discounted registrations.  Apple is not affiliated with this course and does not endorse or sponsor it in any way whatsoever. iPad Air is not required. The course can be accessed on other devices including laptops, desktops, and mobile phone. 

What others are saying. . .

Becoming a CX expert doesn't happen automatically or overnight. It requires on the job training AND taking a course at a reputable university. That is exactly what I did and recommend the same program offered at Cal State East Bay. Read about my #CX class experience and how you can differentiate your brand too"...
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- Stacy Sherman, MBA, CUA, Customer Experience Leader

​To learn more about Cal State East Bay Customer Experience Program and how it helps companies and executives drive ROI schedule a call with one of our career counselors.

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