The Customer Experience Certificate Program at Cal State East Bay is like no other. Roll up your sleeves and learn practical skills you can apply immediately. Develop deep insights and understanding about the experiences your customers are having with your brand and your organization. Learn how to integrate best practices and innovative methodology throughout your organization. Immerse yourself in a program designed by professionals, for professionals. Classes are fast-paced, interactive and provide practical tools you can take back to your workplace and immediately make an impact.
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4-Day In-Classroom Program ( $4,995)
Program Dates TBD
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Online Program ($4995)
Rolling Admission Self-Paced Learning
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What others are saying. . .
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Becoming a CX expert doesn't happen automatically or overnight. It requires on the job training AND taking a course at a reputable university. That is exactly what I did and recommend the same program offered at Cal State East Bay. Read about my #CX class experience and how you can differentiate your brand too"...
Read More - Stacy Sherman, MBA, CUA, Customer Experience Leader |
Location25800 Carlos Bee Boulevard
Hayward, CA 94542 |
Contact UsMegan Zubovnik - Program Director
Transformative Leadership in Disruptive Times Email: meganz@execed.ce.csueastbay.edu Phone: 510-901-1515 Catherine Cohen - Program Director
Customer Experience Email: ccohen@execed.ce.csueastbay.edu Phone: 510-497-0068 |
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